Privacy Policy
Last updated: April 2026.
Waboom77 (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit and use waboom77-australia.com (“Website”), including when you place bets or play pokies, deposit or withdraw funds, or contact our support team.
By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy and all applicable Australian privacy and data protection laws, as well as, where relevant, the principles outlined in the European Union’s General Data Protection Regulation (GDPR).
1. Who We Are
Waboom77 operates as an online entertainment platform providing pokies, casino games, and sports betting opportunities to users in Australia. We process personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as enforced by the Office of the Australian Information Commissioner (OAIC).
For any privacy-related inquiries, you can contact:
Email: [email protected].
2. Information We Collect
We may collect various types of information from or about you when you use our services:
- Personal Identification Information: Full name, date of birth, residential address, phone number, email address, and identification documents used for KYC (Know Your Customer) verification.
- Account and Transaction Data: Username, password, wagering history, deposit and withdrawal records, preferred payment methods (e.g, POLi, PayID, BPAY, Neosurf, Visa, Mastercard, or cryptocurrency wallets).
- Financial Information: Bank account or card details, crypto wallet addresses, and other payment credentials necessary for secure transactions in AUD.
- Technical and Usage Data: IP address, browser type, device information, operating system details, approximate geolocation data, referring URLs, session activity, and time spent on site.
- Marketing and Communication Preferences: Your choices about receiving promotional offers, such as free spins or no-deposit bonuses.
- Responsible Gambling Data: Self-exclusion activity, deposit limits, session durations, and contact with support services like Gambling Help Online (1800 858 858).
3. How We Use Your Information
We process personal data for lawful purposes, including:
- Account Creation and Management: To register your player account, verify identity, and provide secure access to your account.
- Transaction Processing: To facilitate deposits, withdrawals, and wagers in AUD through local and international payment methods.
- Game and Betting Services: To provide access to pokies, live casino tables, and sports betting markets such as AFL, NRL, and horse racing.
- Customer Support: To respond to questions, handle complaints, and assist with technical or account matters.
- Marketing and Promotions: To deliver tailored communications, including bonus offers, free spin alerts, or event-based promotions, provided you have opted in.
- Risk and Fraud Prevention: To detect suspicious transactions, prevent identity theft, and comply with anti-money laundering (AML) obligations.
- Legal and Regulatory Compliance: To meet the requirements of the ACMA, OAIC, and other relevant authorities.
- Analytics and Service Improvement: To monitor site performance, test new features, and enhance the user experience.
Waboom77 will never sell your personal data to third parties.
4. Lawful Basis for Processing
Under the Privacy Act 1988 and, where applicable, the GDPR, we rely on the following lawful grounds for processing your personal information:
- Performance of Contract: To provide the services you request, such as processing wagers or payments.
- Legal Obligation: To comply with AML, KYC, tax, and gambling regulation requirements.
- Legitimate Interests: To conduct fraud detection, improve service functionality, and maintain platform security.
- Consent: For optional marketing communications or the collection of certain technical data using cookies.
You may withdraw your consent for marketing or cookies at any time through your account settings or by contacting us directly.
5. Cookies and Tracking Technologies
Waboom77 uses cookies and similar technologies to enhance user experience and personalize content. Cookies track preferences like game selections, language, and recent activity.
Types of cookies we use:
- Essential Cookies: Enable core functionality such as login and payment security.
- Analytics Cookies: Help us understand usage trends and improve site performance.
- Marketing Cookies: Used for promotions such as showing tailored bonus offers or free spin reminders.
You can manage cookie preferences via your browser settings, but disabling cookies may affect gameplay and platform performance.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Typically:
- Account and transaction data are retained for up to 7 years to comply with anti-money laundering and accounting obligations.
- Marketing preferences and communication history are retained until you unsubscribe or request deletion.
- Responsible gambling data is retained for the duration of any self-exclusion period plus a regulatory reporting window.
Once data is no longer needed, it is securely deleted or anonymized.
7. Disclosure of Information
We may share your data in the following cases:
- Service Providers: With third-party vendors providing IT, payment, identity verification, or analytics services under confidentiality agreements.
- Regulators and Legal Authorities: To comply with requirements of bodies like ACMA, law enforcement, or courts.
- Payment Partners: To process AUD transactions securely via PayID, POLi, BPAY, Neosurf, Visa, Mastercard, or crypto assets.
- Marketing Partners: To deliver promotions or targeted advertisements, only if you have given prior consent.
All third parties handling your data are required to implement adequate technical and organizational safeguards consistent with the Australian Privacy Principles and GDPR standards.
8. International Data Transfers
Some service providers may operate outside Australia, including in the European Economic Area (EEA), United States, or Asia-Pacific. When transferring personal data abroad, we ensure that:
- The destination country has an adequate level of data protection; or.
- Appropriate safeguards (such as Standard Contractual Clauses) are in place; or.
- You have explicitly consented to the transfer.
We continually review our data transfer arrangements to maintain compliance with international standards.
9. Data Security
Waboom77 implements advanced security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
- SSL encryption for all sensitive.
- Two-factor authentication (2FA) for account.
- PCI-compliant processing for card.
- Routine vulnerability scans and system.
Even with these safeguards, no online service can guarantee absolute security. You are encouraged to use complex passwords, avoid sharing login details, and log out after every session.
10. Your Rights
Under the Privacy Act 1988 and the GDPR, you have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Ask us to correct inaccuracies in your information.
- Deletion: Request deletion of data that is no longer necessary for its original purpose (“right to be forgotten”).
- Restriction: Limit the way we process your data under certain conditions.
- Objection: Object to data processing for marketing or legitimate interests.
- Portability: Request transfer of your data to another provider.
You can exercise these rights by emailing [email protected]. We may require identity verification before processing requests.
11. Marketing and Opt-Out
By registering an account, you may choose to receive promotional messages about pokies, welcome bonuses, or exclusive tournaments. You can:
- Manage preferences under “My Account → Notifications.”
- Click “Unsubscribe” in any promotional email.
- Email us directly with “Unsubscribe” in the subject line.
Opting out of marketing will not affect transactional or service-related communications, such as deposit confirmations or security alerts.
12. Responsible Gambling and Support
Your privacy is also protected when using responsible gambling tools such as deposit limits, self-exclusion, or cooling-off periods.
If you ever feel your gambling habits are getting out of hand, you can contact:
- Gambling Help Online: 1800 858 858.
- Local counseling and support services available 24/7 nationwide.
We may retain relevant data about your responsible gambling activities to ensure compliance with ACMA and responsible wagering regulations.
13. Children’s Privacy
Our Website and services are strictly for individuals aged 18 years and older. We do not knowingly collect data from minors. If we become aware that a minor has registered, their account will be closed and all associated data deleted immediately.
14. Links to Third-Party Sites
Our Website may contain links to third-party websites, such as payment gateways, affiliate partners, or gaming providers. This Privacy Policy applies only to Waboom77; we are not responsible for the practices or content of other websites. We encourage users to review third-party privacy notices before providing information.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect new laws, technologies, or business practices. Updates will be posted on this page with the revised date. Significant changes may be communicated via email or in-app notice. Your continued use of our services after such updates constitutes acceptance of the revised policy.
16. Contact Us
If you have questions, complaints, or requests about this Privacy Policy or our data practices, please contact us via:
Email: [email protected].
Data Protection Contact: Privacy Compliance Team, Waboom77.
17. Complaints and Dispute Resolution
If you believe your privacy rights have been violated, please reach out to us first so we can address your concerns promptly. If unsatisfied, you can lodge a complaint with:
Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au.
Phone: 1300 363 992
Additionally, users in the EU or other relevant jurisdictions may contact their local Data Protection Authority.
18. Your Acknowledgment
By creating an account or continuing to use Waboom77, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your data as described herein.
We’re committed to ensuring that your Australian pokies experience with Waboom77 remains secure, transparent, and compliant — every punt, every arvo, every time.